Great location for visiting nightclubs and restaurants. Good bathroom in the clean room.

Accommodation was bright and clean, rooms were tidy. The location met required needs, it was great at walking distance of the ski area. What's more, it was near the hill😃

Spacious room, helpful staff, nice fireplace, great sauna, convenient ski storage, good location.

Nothing to dislike.

the hotel’s location was close to cottage farm alino, go borovets also was easily accessible. we didn't expect pool but it was, substantial breakfast with a huge variety of meals, thank you very much! the white magic, where you can eat, is a short walk to the venue.

A gondola station was very close to our hotel. There was a great dining option, Sunnys Bar only 1000 feet from the property...

The breakfast was hearty and satisfying. The apartment was spacious with a well-equipped kitchen and two bathrooms. Each room had a balcony, offering refreshing views. It was conveniently located near the Gondola and lifts, making access to the slopes easy. The rooms were cleaned daily and the overall cleanliness was good.

Felt at home instantly, nothing to complain about.

It's a huge number. Beautiful hotel. Not too far from the lift. Responsive staff.

It's a long way from the lift, 10 minutes to go... The room is very cold, couldn't do anything, didn't show more than 23... The pool is cold, although they said 29, but I couldn't believe it. Sauna for a fee, Jacuzzi wasn't working... Breakfast is quite modest, without much choice... The room wasn't clean, the floors were just sweeping for 5 days... Towels and shampoo were given for 2 sets for 4 people.

The rooms are very big and our apartment was very good with 2 separate bedrooms. The breakfast was good enough.

At the dinner we did not have drinks (not even water) and we had to pay for it. It is our first 4 stars hotel where we did not have bath robe and hair drier in bathroom. Due to the fact that the rooms are so big when the temperature outside is very low the heaters are not good enough but I can not say that it was so cold in the rooms. Not very far from the ski tracks but I can say that every day is not so comfortable to walk with our equipment in our hands for about 10 min.

Well-equipped place with very friendly staff and great wi-fi. Reasonably priced and delicious coffee, toast, cereal, and eggs in the morning...

the rooms are reasonably spacious and have magnificent views of the mountain. the positives include marvellous location and parking onsite.

Couldn't find any faults at all.

We had a pleasant stay during our city break. The rooms were spacious and clean, with comfortable bedding and extra pillows. The balconies offered a beautiful view of the mountains, and the access to the spa was enjoyable. The hotel's location was ideal and near many local attractions and restaurants.

We also found that the staff were not overly welcoming, although still helpful at times. the sauna had an extra fee which was unexpected.

The faclities ie.pool, sauna and disco were brilliant. Hotel was very immaculate indeed

The bularian staff are very rude and i you ask them a genuine question they will not help and just say "i dont know" shrug their shoulders and look the other way. Very disrepectful aswell. They were continuously laughing at the way we talk and even refferesd to us asians as gysies because of our skin colour. Would never recommend this hotel to anyone unless they know how to be rude back.

Modern, comprehensive facilities. Friendly and helpful staff. In good location for the Town and other facilities

We were pleasantly surprised by the cleanliness and well-equipped facilities at the hotel. The staff were friendly and the bar prices were reasonable. The resort and its friendly locals made our ski trip enjoyable. I would recommend this hotel.

Airy and new-fashioned rooms are accompanied by GOOD service. The hotel is set in a particularly good location just next door to slopes, nice restaurant and ski lifts. And it's by Musalenska Bistritsa.